Training Videos & Media
Videos we use to support our trainings, with context and key takeaways connecting to our tools.
These videos help bring key skills and concepts to life during our programs. We’ve gathered them here with brief explanations so participants can revisit what they learned and leaders can see how we teach complex topics in accessible ways.
The Importance of Listening
From a TED Talk by Julian Treasure, an expert on communication.
Empathy vs. Sympathy: Why the Difference Matters
Empathy and sympathy don’t have the same effect, learn why.
Why Validation Matters More Than Fixing
Don’t forgot to listen and validate before “fixing”.